FAQs

How do I contact you?

If you have an order query please email:

support@ravenrockclothing.com

If you have a general question please email:

customerservices@ravenrockclothing.com 

How long do I have to wait for my parcel?

Please see our delivery and returns page for full details of delivery times.

How do I return a purchase?

Full details of how to return any items are in our delivery and returns page.

What payment do you take?

We take Mastercard, VISA, AMEX, Google pay, Apple Pay protected by Shopify payments.

We also accept PayPal.

How can I cancel my order?

If you wish to cancel your order please email us at support@ravenrockclothing.com as soon as possible to enable us to process your request but if your parcel has been dispatched we will be unable to cancel and you will need to return the parcel when received. 

Which International countries do you ship to?

Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark,  Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Latvia, Lithuania, Malaysia, Netherlands, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, USA.